One App: Voice, Video & Messaging

Unlimited Calls up to 47 countries

HD video & audio Conferencing

Trusted by over 1 million businesses

8x8 Overview

8x8 is invested in helping you work more productively and effectively. That means making communications more powerful, flexible, and accessible through our global cloud network and subscription model.

Why 8x8?

8x8 is transforming the future of business communications. By integrating voice, video, chat, contact center, and enterprise-class API solutions into one global, secure, reliable cloud communications platform, people are more connected and productive no matter where they are in the world.

Secure and Compliant, From physical security to data at rest or in motion, 8x8 is protecting your business using the highest levels of security and compliance policies and procedures - verified by 3rd party security and compliance certifications.

Integrated, One platform with business phone, video conferencing, chat, contact center and APIs for secure, reliable communications that keep your business ready, responsive and resilient.

Reliable, 8x8’s platform and patented technology delivers a consistent end-user experience over inconsistent networks, supported by an end-to-end SLA that covers both uptime and call quality.

Insightful, From call activity reporting to AI-driven speech analytics and virtual agents, 8x8's unique ability to bring together and analyze data from across all your communication touch points provides unique insights that drive productivity improvements, cost savings and revenue growth.

Flexible Connectivity, Numerous connectivity options and powerful analytics ensure the best voice quality within your existing infrastructure.

8x8 Products

Business Phone

Make your phones work smarter. Leverage cloud PBX to more effectively onboard employees, manage and scale your voice services.

  • Modern cloud based phone system
  • Integrate your CRM system with your cloud phone system seamlessly
  • Award-winning voice quality in the office or on-the-go
  • powerful analytics and a single administration platform

Key Business Phone Features

Unlimited calling & fax

Call recording

Visual voicemail

3-way calling

Call monitoring

Music on hold

Call waiting & parking

Call queues

Caller ID

Call blocking

Do Not Disturb

Call forwarding

Video Conferencing

The best video conferencing solution for businesses of any size. Fully secure, reliable, packed with features and ridiculously simple to use.

  • High definition video conferencing on any device
  • Enterprise grade reliability and availability
  • Rich content sharing and collaboration
  • 100% secured and encrypted

Key Video Conferencing Features

HD video and audio

Advanced moderation controls

End to end encryption

Call in, call out

Cloud recordings

Calendar integrations

Youtube live streaming

Audio sharing



Personal virtual spaces

Team Chat

Connect teams in an instant with 8x8's business chat. Easily access your conversations with your contacts, whether they are your colleagues on the same phone system or an external chat application.

  • One unified chat experience for mobile and desktop app users.
  • You can integrate with other chat platforms like slack
  • One click launch for video and audio
  • Users automatically added from your directory

Key Team Chat Features

1:1 instant messaging

Team messaging

File sharing

Finetune access

Universal messaging

One app for everything

Contact Center

A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.

  • Boost agent and employee engagement, collaboration and operational effectiveness
  • Timely feedback, intelligent coaching and collaboration tools
  • Support for all channels
  • AI-powered self-service options

Key Contact Center Features

Quality Management

Workforce management

Customers surveys

Call & Screen recordings

IVR Journey maps

Speech analytics

Native CRM

CRM integrations

Payment processing

Customer Support

Email Support


Live Chat

Why 8x8 is most suited for small businesses

Get a complete small business phone system, dedicated business number with unlimited calling, meetings and messaging for only £8/month. Start with a one month free trial today.

Create a Professional Business, Identify and greet your customers professionally while getting them quickly to the best resource in your business.Personalized Greetings, create professional greetings and menu prompts as well as branded music on hold and give your business a professional look and feel that will impress your customers.Branded Video Conferencing, Project a professional image to your customers’ with full branded video conferencing.Customize the entire experience with your background of choice, your logo and a vanity URL for your meetings.

Advanced Call Management, Never miss a customer call again. Be available whenever they are.Business Hour Handling, Set business rules for routing of calls to the right resource during business hours, and routing to alternate resources or voicemail out of business hours.Team collaboration, Communicate instantly with your team to get work done and focus on meeting the needs of your customers.Team Messaging, Chat 1:1 with other team members or set up a team chat to collaborate together and get your work done. Instantly elevate any 1:1 chat or team chat to a live meeting when needed to continue the conversation.Unlimited Video Conferencing, Collaborate with each other and with your customers without limits. Meet for as long and as often as you need. Connect your calendar to add a video conference to any scheduled meeting or event.

Get started in less than 5 minutes

1 - Start Trial & Select Your number, Create your free account and choose your new phone number by area code. Once you've completed the sign up your number is live!

2 - Download the 8x8 Work App, You can start calling and receiving calls on your mobile phone or desktop just by downloading the 8x8 Work App. Thats it!

3 - Start Calling & Receiving Calls, When you have 8x8 Work Apps downloaded, login using the account information you created to start the trial and start calling. It's that simple.

Pricing Plan Comparison

Pricing Made Simple. No contract, no set-up fees and no nasty surprises.

8X8 Express

Voice, video and messaging in one app





  • Only £8/Month Per User
  • First Month Free
  • No Contracts
  • No Hardware Required
  • Unlimited Calling in the UK
  • Unlimited Video Conferencing
  • Unlimited Chat
  • Team Messaging


Voice, Video and Chat






  • Unlimited voice calling to 14 countries
  • Video and Audio conferencing
  • SMS, MMS and team chat
  • Small business and enterprise integrations and fax


Message, video and phone






  • Unlimited voice calling to 47 countries
  • Call quality reporting
  • Supervisor analytics
  • Monitor, whisper and barge

8x8 Features

Calling Features

Call Holding

Call Forwarding

Call Logging

Call Recording

Call Transfer

Call Blocking

Call Conferencing

Call Queuing (ACD)

Caller ID

Do Not Disturb (DND)

Advanced Features

Number Porting

SMS Messaging

Holding Music

Follow Me

Voicemail to Email Transcripts

Push to Talk

Mobile App

Virtual Receptionist

Virtual Phone Numbers

International Telephone #s

Backup & Storage

Internet Fax

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