Acefone Review

Acefone Overview

Acefone believes in doing innovative things, and that’s why they bank on the best of the existing technologies. Eventually, they want to deliver the best to their customers and make them feel valued. Because they value each customer with the same integrity.

So, they offer you services that help you to switch from the usual and hardware-based systems and choose the best solution to experience it yourself.

Why Acefone?

Acefone is a hosted PBX provider providing phone systems to help enhance your business’ communications. A cloud hosted phone system is flexible and can be tailored to your business’ needs with a range of innovative features and, with the use of our bespoke online portal, you are in control; allowing you to monitor and track all calls, set up alerts on missed calls and more.

Competitive Pricing, they avail you with the best features for your business in your budget. 24×7 Availability, their team is available at all times to assist you whenever you need help. CRM Integrations, Acefone integrates with some of the best customer relation management systems to make your work-life easy. Powerful Features, Their unique features make sure that your business always stands out. User Friendly Portal, Their user friendly portal is easy to use and learn and can be customised. Real-time Insights, With Acefone, you get real time reports of your ongoing campaigns or calls. No Hassle With The Hardware, With Cloud Telephony, there is no hardware for your office, and the maintenance is done by the provider. Scalability and Mobility, Cloud-based systems allow you to move to any location and get the business going again within a few hours. Disaster Management and Data Backup, Cloud-hosted solutions offer multiple back-up options so that none of your data is lost due to any reason. Improved Security, Cloud VoIP systems offer multiple layers of security which prevent any data breach and theft. Automatics Updates, Cloud-based systems don’t need you to manually update the technology. Remote Access, Access all your data from anywhere around the globe and from any device you prefer.

Acefone Products

Hosted Phone System

Acefone makes your business communications easier than ever. You enjoy uninterrupted calls both within and outside the organization.

• Customisable and easy to use
• Transparent and competitive pricing
• Detailed analytic reporting
• Post pay available
• 24×7 Support

Key Phone System Features

Free Phone Number

A free phone number is a great way to break down barriers between businesses and customers; with no cost involved for customers to make enquiries, you’ll be more likely to get customers picking up the phone, saving business’ precious time and money.

• Enhance the visibility of your business
• Record every call
• Extensive call reports
• User friendly portal
• Pick a number your customers will remember
• Detailed campaign reports

Contact centre solutions

Acefone can help elevate your customer service and your customer engagement with the help of many powerful features. With Acefone’s easy to use online portal, it’s never been simpler to manage an effective contact centre with operators all over the world using detailed analytics and performance reports.

• Detailed reports to help you improve your business
• Customizable and user friendly portal
• Easy CRM integration
• Call analytics
• Cloud based call centre
• Automate updates

Customer Support

Why choose Acefone for your Business?

Acefone’s cloud phone system provides bespoke communication which is a perfect fit for your business no matter which industry your business belongs to.

Tailor-Made Solutions For Every Industry including:

Call Conferencing – Connect with your team from anywhere around the world.

Interactive Voice Response (IVR) – calls efficiently to different departments eliminating the need of an extra agent.

Multiple Device Access – Use any device of your preference, transfer and divert calls from one device to another and make sure you never lose an urgent call.

Call Recording – Record each call to retain the customer interaction data for training purposes.

Multiple Extensions – Implement a unique extension for each department to make sure your customers experience full satisfaction.

Music On Hold – Provide your customers with music, essential information, or pitch a new product to them when they are waiting in queue.

Voicemail to Email – Get all your voicemails delivered to your email to make sure you get all the relevant information.

Easy Scalability – Move to a new location or expand your business without any hassle.

Caller ID – Assign unique IDs to your customers and ensure your important clients are handled in the best way possible.

Call Monitoring – Keep track of each call to improve your customer service and get detailed statistics for every conversation.

Pricing Plan Comparison

Acefone Features

Calling Features

Advanced Features